🌍 Shipping Scope

We currently ship to all cities and regions of the Kingdom of Saudi Arabia.

⏱ Order Processing Time

• After order confirmation, the product is carefully prepared and inspected.
• This process typically takes 1 to 3 business days.

🚚 Estimated Delivery Time

• Delivery time usually ranges from 7 to 14 business days from the shipping date, and may vary depending on the customer's city, product availability from the supplier, and the shipping company's speed.

⚠️ The stated period is an estimate and not a binding guarantee.

💰 Shipping Fees

Shipping fees are clearly calculated on the checkout page before payment.

📦 Shipment Tracking

After the order is shipped, you will be provided with a tracking number (if available) via email or messages to monitor the shipment status.

🛃 Customs Duties and Taxes

• In some cases, products may be shipped from outside the Kingdom.
• The store is not responsible for any customs duties or additional taxes that may be imposed by the competent authorities (if any), and these are borne by the customer if applied.
• The store is also not responsible for any delays resulting from customs procedures.

🧾 Shipping Data Responsibility

The customer is responsible for providing correct and complete data such as:

• Name, mobile number, national address

⚠️ The store is not responsible for any delay or loss resulting from incorrect data.

⚠️ Unavoidable Delays

Delivery may be delayed due to:

• Seasons (such as Ramadan and Eid), weather conditions, shipping company pressure

We are committed to tracking the order and informing you of any important updates 🤍

📭 Failure to Receive Shipment

If the shipment cannot be delivered due to the customer's absence or unresponsiveness:

• The shipment may be returned, in which case the customer bears the cost of return shipping.

📩 Contact and Support

We are happy to serve you at any time:

• Via the Contact Us page
• Or via email: shopcomx.store@gmail.com